Maryland exchangeWhile the failures of the federal government’s healthcare website are now legion, individual state exchanges have also had some problems and one of the biggest failures is in Maryland.

Maryland’s exchange was supposed to be a model for then nation, with outgoing Gov. Martin O’Malley (D) hoping to use it as an example of what he accomplished as part of his springboard to a potential 2016 presidential run.  O’Malley was so confident that nothing would go wrong, that he even appointed his Lt. Gov Anthony Brown to oversee the rollout in an effort to assist Brown who hopes to succeed O’Malley as governor in November.

But all has not gone well.  The exchange has been been plagued by numerous problems and a panicked O’Malley has even convinced the Democratically controlled legislature to pass emergency legislation to provide insurance for those that weren’t able to obtain coverage by January 1.  This is expected to cost the state between $5 million to $10 million and is seen by Republican legislators as both a sign of the exchange’s failure as well as an unnecessary expense.

I know these problems are real and heard from a friend of mine yesterday who was very frustrated with her experience in obtaining a new policy.

Here is what she wrote to me;

Yes, I’m one of those who had a great health plan..not through work..our premium was 1203 a month..we were told we could keep it for 2014 ONLY..at 1595 a month..whoa !! same plan ?!? ..sooo I went to md health connection…which was a 6 week endeavor…applied, enrolled in a plan…started calling CareFirst 1/3/14 to find out what was next…between the two i have over 100 hours worth of hold time…even took days off work to get this done..was told there was a glitch in getting my paperwork..then was told they were given the wrong amount..yet, they still telling me i had to pay for January …ummm..January is over…and now February is half way through…last thing i heard they had the wrong amount, also, showing no monthly credit…still waiting…i even faxed them screen shots of the my pages from md health connection website..still nothing..no change..no insurance..its infuriating !!! I’ve been trying to pay for my plan since 1/3/14…its more than scary not having coverage..i did everything the way i was “told” to do it..everything on my end done correctly..yet, I’m stuck..no one to call, no one to get answers from…

She was perfectly happy with her old plan, but couldn’t stomach a 32.5% increase in the premium for the same plan.  An increase that wasn’t uncommon for CareFirst policy  holders, and a direct result of the implementation of Obamacare.  She then went to the Maryland exchange seeking the affordable insurance that President Obama promised only to wind up in a maze of bureaucracy and without insurance.

This type of foul up has marred the O’Malley administration and provided fodder for Brown’s main Democratic challenger Doug Gansler who has been hitting Brown over the failures of the exchange, but has also been forced to walk a tight line so that he doesn’t give the Republicans the edge they desperately need in what has been a one-party state for decades.

My friend isn’t the only victim of Obamacare but could easily serve as a poster child for the failures of the program.

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